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How It Works

Get started with Konnect in just a few simple steps.

1

Create an Account

Sign up securely using your phone number or email.
2

Choose: Client or Worker

Decide whether you want to book services, or offer your skills to earn money.
3

Get Verified (Workers)

Upload your National ID and a selfie. We review all profiles for safety.
4

Connect & Get Paid

Accept local jobs, complete the work, and get paid directly via M-Pesa.

Frequently Asked Questions

Is Konnect free to use?

Yes, downloading the app and creating a profile is completely free. You only pay for the services you book.

How do I make a payment?

Pay securely inside the app using M-Pesa once your booking is confirmed. No cash needed.

How do I become a worker?

Sign up, go to your profile, and select 'Register as a Worker'. You will need to upload your National ID and a clear selfie for verification.

Are the workers verified?

Yes, absolutely. We strictly verify every professional's ID and cross-check references before their profile goes live in Nairobi.

Where does Konnect operate?

We currently cover Nairobi and the surrounding metropolitan areas, and we are expanding to more Kenyan counties soon.

Is my information safe?

Yes. Your data is encrypted and protected. Payments are handled entirely through official M-Pesa channels.

Need more help?Visit our Help Centre or Contact Us.
Get Started

How Konnect Works for Customers

  1. Create a free account with your phone number or email.
  2. Search or browse the service you need and compare verified workers near you.
  3. Chat and agree the task, time and price inside the app.
  4. Pay with M-Pesa after the job and leave a review.

How Konnect Works for Workers

  1. Register as a worker from your profile; it is free.
  2. Verify with your National ID and a clear selfie.
  3. Go live and receive job requests from nearby clients.
  4. Get paid by M-Pesa and grow your reputation through reviews.

More Answers

Browse all frequently asked questions.