Finding a reliable, honest househelp or nanny in Nairobi can feel like an extreme sport, whether you live in Roysambu, Kilimani or Lang'ata. Informal bureaus, word of mouth and social media groups expose families to avoidable risks. This guide shows how to hire safely.
The pitfalls of traditional bureaus
- Photocopied IDs accepted without real checks.
- References that can be faked by a friend or relative.
- Large up-front agent fees with no guarantee if the worker leaves after a few days.
Three steps to vet a domestic worker
- Check identity properly. View the original National ID, make sure the photo matches the person and the names match their mobile money details.
- Speak to previous employers. Ask how they handled emergencies, why they left and whether the employer would rehire them.
- Agree terms in writing. Duties, hours, off-days and a trackable pay schedule prevent most disputes.
How Konnect makes it safer
Every domestic worker on Konnect passes a four-step filter before taking jobs: National ID authentication, live selfie matching, work history and reference review, and transparent client feedback.
Chat, agree and pay by M-Pesa
See professionals near you, chat to agree details and pay securely through M-Pesa once the service is complete. Every transaction is recorded.
Ready to start? Browse verified househelps and nannies in Nairobi or read 10 questions to ask before hiring a nanny.
Ready to book a trusted worker?Browse verified professionals and pay securely with M-Pesa.Open the Web App