Whether you are a plumber, cleaner, electrician, tutor or caterer, the workers who get the most bookings on Konnect do a few simple things consistently. Here are five habits you can start today.
1. Complete your profile
Clients choose the profiles that look real and complete. Add a clear face photo, your skills, the neighbourhoods you cover and a short bio that explains your experience in plain language. Complete profiles are also verified faster.
2. Show your work
Photos of finished jobs build trust. A plumber can show a neat installation, a cleaner a transformed kitchen, a caterer a plated meal. Always ask clients before photographing their homes.
3. Reply fast and clearly
Most clients message several workers at once. A friendly reply within minutes, with questions about the job, often wins the booking. Confirm the time, place and price in the in-app chat so everyone is aligned.
4. Be punctual and keep your word
Arrive when you said you would, bring what you promised and tell the client early if something changes. Reliability is the quality clients mention most in reviews.
5. Collect reviews and keep payments in the app
- Ask satisfied clients to leave a rating after each job.
- Thank clients who leave feedback and learn from any criticism.
- Always take payment through M-Pesa in the app so every job is recorded and protected.
Start by finishing your profile today, then read our guide on how to become a worker on Konnect if you have not registered yet.